399 days Terms and Conditions

General Terms and Conditions

By using the 399 days website and mobile application, you agree to these Terms and Conditions. These terms govern your relationship with 399 days and apply to all services provided on our platform. If you do not agree with these terms, please do not use our services. 399 days reserves the right to change or update these terms at any time, and such changes will take effect immediately when posted on this page.

399 days is a fully licensed and regulated online gaming operator. We operate under the Curaçao Gaming Control Board and comply with international gaming standards. The 399 days platform is for individuals aged 18 years or older only. 399 days may request your ID card or other documents at any time to verify your age. Providing false information or creating accounts for minors is strictly prohibited and may result in permanent account closure.

Account Registration and Security

To create an account on 399 days, you must provide accurate and complete information. Each user may open only one account. Creating multiple accounts is strictly prohibited, and if detected, all accounts will be closed and funds may be confiscated. Your account is for your personal use only, and you may not allow anyone else to use your account. It is your responsibility to maintain the confidentiality of your login information.

During registration, you must create a strong password and are advised to change it regularly. You must immediately notify 399 days customer support of any unauthorized access or security breach on your account. You are responsible for all activities that occur on your account, even if you did not perform them yourself. 399 days may request documents for identity verification at any time and may temporarily suspend your account until verification is complete.

Information Required for Registration

• Full name (as shown on government ID)
• Date of Birth and Age Verification
• Valid email address and mobile number
• Permanent address in Bangladesh
• Preferred Currency and Payment Methods

Betting Rules and Conditions

Before placing a bet on 399 days, you must have sufficient funds in your account. All bets are final and cannot be cancelled or changed once confirmed, unless explicitly stated in 399 days rules. Bet outcomes will be determined based on official event results, and 399 days uses reliable third-party sources to finalize those results. In case of any dispute, 399 days decision is considered final and binding.

399 days offers various bet types including Sports Betting, live betting, casino games, and e-sports betting. Each bet type has its own rules and conditions that you must read before placing a bet. Minimum and maximum bet amounts vary depending on the event and market. 399 days reserves the right to change betting limits at any time. 399 days may void bets and refund stakes if there are technical errors, obvious mistakes, or palpable errors.

Betting Limits

1. Minimum stake per bet: BDT 50
2. Maximum amount per bet: Depends on specific event
3. Daily maximum win: BDT 1,000,000
4. Pre-match bets will not be accepted after the match has started
5. Live betting odds may change in real time

Bonus and Promotion Terms

399 days regularly offers various bonuses and promotions available to both new and existing players. All bonuses come with specific conditions that must be met before withdrawing the bonus and associated winnings. Wagering requirements are clearly stated with each bonus and typically range from 35 to 50 times the bonus amount. 399 days reserves the right to cancel all bonuses and winnings if bonus abuse or fraudulent activity is detected.

Bonuses are valid for a specified period and automatically expire after that time. Claiming bonuses by creating multiple accounts is strictly prohibited. 399 days reserves the right to exclude any player from the bonus program if they violate the terms and conditions. Bonus funds can only be used for betting and cannot be withdrawn directly until the wagering requirements are met. Each promotion has its own rules detailed on the promotion page.

Payments, Deposits, and Withdrawals

399 days supports various payment methods including bKash, Nagad, Rocket, bank transfer, and cryptocurrency. All deposits are processed instantly and appear in your account within minutes. Minimum deposit amount is BDT 500 and there is no maximum limit. 399 days does not charge any fees on deposits, but your payment provider may charge their own fees. You can only use payment methods registered in your own name.

Withdrawal requests are processed within 24 hours but your account must be verified. Before your first withdrawal, you must submit identity documents and proof of address. The minimum withdrawal amount is BDT 1,000 and the daily maximum withdrawal is BDT 100,000. 399 days follows anti-money laundering policies and you must withdraw using the same method you used to deposit. If you claim a bonus, you cannot withdraw until the wagering requirements for that bonus are met.

Withdrawal Processing Time

• BKash/Nagad/Rocket: 1–24 hours
• Bank Transfer: 2-5 business days
• Cryptocurrency: 1-6 hours
• First withdrawal may take additional time for verification

Prohibited Activities and Restrictions

The following activities are strictly prohibited on the 399 days platform and may result in permanent account closure and confiscation of funds: creating multiple accounts, bonus abuse, collusion or syndicate betting, arbitrage betting, using automated bots or software, providing false information, attempting hacking or system manipulation, engaging in money laundering or any other illegal activity. 399 days uses advanced fraud detection systems to monitor suspicious activity.

Placing bets in collusion with other players or using insider information is strictly prohibited. Individuals directly involved in an event may not bet on that event. 399 days does not tolerate harassment, abuse, or threats toward other players. Attempting to gain unfair advantage by exploiting platform errors or vulnerabilities will result in immediate account suspension. 399 days reserves the right to report suspicious activity to law enforcement.

Liability and Risk

Gaming and betting are entertainment activities and involve financial risk. Do not bet more than you can afford to lose. 399 days is not responsible for your betting activities or any losses you incur. You acknowledge that all betting is at your own risk and 399 days does not guarantee any winnings. 399 days is not responsible for losses caused by technical issues, server downtime, or other problems. However, we will always try to resolve such situations fairly.

399 days is not responsible for unforeseen events such as natural disasters, war, government bans, or force majeure circumstances. We reserve the right to change, suspend, or discontinue our services at any time without prior notice. 399 days is not responsible for the actions of third-party service providers such as payment processors or game developers. It is your responsibility to maintain the security of your device and your internet connection. 399 days is not liable for damage caused by viruses or malware.

Account Closure and Self-Exclusion

You can close your 399 days account at any time by contacting customer support. Before closing your account, you must settle all pending bets and withdraw any remaining balance. After closing your account, you will not be able to create a new account using that email or phone number. 399 days reserves the right to close any account if the terms and conditions are breached or suspicious activity is detected. In such cases, 399 days is not obligated to explain the reason.

As part of responsible gaming, 399 days offers a self-exclusion program. You can exclude yourself for 6 months, 1 year, or permanently. During the self-exclusion period, you will not be able to log in, deposit, or place bets. You cannot reactivate your account before this period ends. 399 days also allows you to set daily, weekly, or monthly deposit limits and loss limits. These limits help you control your gaming and prevent problem gambling.

Frequently Asked Questions